Zoho Assist - Remote Desktop 3.2.23

ZOHO Corporation – Freeware – Android iOS
out of 764 votes

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<p>Zoho Assist is a reliable remote desktop application that provides a convenient and secure way to connect to remote PCs from anywhere, at any time. It stands out for its seamless compatibility across all major platforms.</p>

<p>Technicians can utilize Zoho Assist to initiate remote support, screen sharing, or unattended access sessions to efficiently assist customers and resolve issues in real time.</p>

<h2>Key Features</h2>

<ul>
  <li>Siri Shortcuts: Start sessions, search for and connect to remote machines, and perform other actions using voice commands.</li>
  <li>iOS Widgets: Save your favorite URS device and access it directly from the home screen with the iOS Widgets feature.</li>
  <li>App Lock: Enhance security by using biometric authentication to lock unattended remote support devices.</li>
  <li>Dark Mode: Personalize your experience by choosing between dark and bright modes.</li>
  <li>Power Options at the Remote End: Perform actions such as logging off, rebooting, or shutting down remotely.</li>
  <li>Schedule Remote Sessions: Plan sessions in advance with specific time, date, and other details.</li>
  <li>Text Chat: Communicate effectively with customers using Assist's text chat option during live support sessions.</li>
  <li>Multi-Monitor Navigation: Access and control multiple monitors during a support session for enhanced troubleshooting.</li>
  <li>File Transfer: Seamlessly send and receive files (up to 5 GB) between technician and customer devices during remote sessions.</li>
  <li>Session Notes: Take contextual session notes without switching between applications.</li>
  <li>Screenshots Sync: Synchronize screenshots captured during a session to the cloud for easy access.</li>
</ul>

<p>In-App purchases allow users to subscribe to Zoho Assist, enabling additional features like file transfer, sending Ctrl+Alt+Del commands, rebooting and reconnecting, scheduling sessions, and session notes.</p>

<h2>Quick Guide</h2>

<ol>
  <li>Install the Zoho Assist Technician app.</li>
  <li>Install the Zoho Assist customer app on the device you want to connect to.</li>
  <li>Initiate a remote support session on your device and guide the customer to join the session using the customer app.</li>
</ol>

<p>For more information on privacy policies and terms & conditions, please visit:</p>

<ul>
  <li><a href="https://www.zoho.com/privacy.html">Privacy Policy</a></li>
  <li><a href="https://www.zoho.com/terms.html">Terms & Conditions</a></li>
</ul>

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