3.2.23 Safe to install
Zoho Assist is a reliable remote desktop application that provides a convenient and secure way to connect to remote PCs from anywhere, at any time. It stands out for its seamless compatibility across all major platforms.
Technicians can utilize Zoho Assist to initiate remote support, screen sharing, or unattended access sessions to efficiently assist customers and resolve issues in real time.
Key Features
- Siri Shortcuts: Start sessions, search for and connect to remote machines, and perform other actions using voice commands.
- iOS Widgets: Save your favorite URS device and access it directly from the home screen with the iOS Widgets feature.
- App Lock: Enhance security by using biometric authentication to lock unattended remote support devices.
- Dark Mode: Personalize your experience by choosing between dark and bright modes.
- Power Options at the Remote End: Perform actions such as logging off, rebooting, or shutting down remotely.
- Schedule Remote Sessions: Plan sessions in advance with specific time, date, and other details.
- Text Chat: Communicate effectively with customers using Assist's text chat option during live support sessions.
- Multi-Monitor Navigation: Access and control multiple monitors during a support session for enhanced troubleshooting.
- File Transfer: Seamlessly send and receive files (up to 5 GB) between technician and customer devices during remote sessions.
- Session Notes: Take contextual session notes without switching between applications.
- Screenshots Sync: Synchronize screenshots captured during a session to the cloud for easy access.
In-App purchases allow users to subscribe to Zoho Assist, enabling additional features like file transfer, sending Ctrl+Alt+Del commands, rebooting and reconnecting, scheduling sessions, and session notes.
Quick Guide
- Install the Zoho Assist Technician app.
- Install the Zoho Assist customer app on the device you want to connect to.
- Initiate a remote support session on your device and guide the customer to join the session using the customer app.
For more information on privacy policies and terms & conditions, please visit:
- Privacy Policy
- Terms & Conditions
Overview
Zoho Assist - Remote Desktop is a Freeware software in the category Business developed by ZOHO Corporation.
The latest version of Zoho Assist - Remote Desktop is 3.2.23, released on 12/18/2024. It was initially added to our database on 10/25/2023.
Zoho Assist - Remote Desktop runs on the following operating systems: Android/iOS.
Users of Zoho Assist - Remote Desktop gave it a rating of 5 out of 5 stars.
FAQ
What is Zoho Assist?
Zoho Assist is a remote desktop support and remote access software that allows users to securely connect and control a computer from a different location.
How does Zoho Assist work?
Users can initiate a remote session by installing the Zoho Assist application on both local and remote devices, allowing for screen sharing and control.
Is Zoho Assist secure?
Yes, Zoho Assist employs industry-standard security measures, including SSL encryption, two-factor authentication, and secure sessions to ensure user data is protected.
Can I use Zoho Assist on any operating system?
Yes, Zoho Assist is compatible with Windows, Mac, Linux, Chromebook, as well as mobile platforms like iOS and Android.
What type of support do I get with Zoho Assist?
Zoho Assist offers remote support for technical issues, unattended access for managing devices remotely without user intervention, and file transfer capabilities.
Is there a free version of Zoho Assist?
Yes, Zoho Assist offers a free trial that allows users to test its features before committing to a paid plan.
Can I customize the branding in Zoho Assist?
Yes, users can customize their client interface by adding their logo and brand colors in the paid versions of Zoho Assist.
How many devices can I connect using Zoho Assist?
The number of devices you can connect to depends on your subscription plan; higher-tier plans allow connections to multiple devices simultaneously.
Does Zoho Assist offer mobile support?
Yes, Zoho Assist provides apps for both iOS and Android devices that allow remote access and support capabilities directly from your smartphone or tablet.
What types of businesses can benefit from using Zoho Assist?
Zoho Assist is useful for IT professionals, helpdesk teams, educational institutions, and any business needing remote support or access for clients or employees.
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